Streamline Help Desk Ticketing System with SharePoint
Below I have curated links which shows why to choose SharePoint for implementing helpdesk ticketing solution.
SharePoint Based Ticketing System | SharePoint HelpDesk Solution
Explore the capabilities of SharePoint ticketing solution for streamlining customer support service. Discover the essentials of SharePoint help desk ticket system.
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Create a Simple Ticketing System in SharePoint Online - Concurrency

This blog posts outlines some basic requirements and steps to create a simple ticketing system in SharePoint Online/SharePoint 2016+.

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How to create Help Desk Solution in SharePoint out of the box - SharePoint Maven
Follow these step by step instructions to learn how you can setup Help Desk Solution in SharePoint using out of the box functionality
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How to create a Ticket Management System using SharePoint, PowerApps & Flow - Collab365 Community
This post explains how to build a help desk Ticket Management System on top of SharePoint that allows support staff to manage their tickets from their mobile using SharePoint, PowerApps and Flow.
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Overview Of Ticketing System In SharePoint
In this article, I have explained how to create a help desk solution using SharePoint Out of The Box functionality Microsoft Flow.
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