How SharePoint Helps to Develop a Productive Helpdesk Ticketing Tool
Check out the below curated links which showcase the SharePoint capabilities that allow developing a helpdesk ticketing system, Also know about the benefits and limitations of SharePoint ticketing system.
Use Issue Tracker for Outlook & SharePoint add-in to establish and maintain a live connection between your email clients (Microsoft Outlook) and your SharePoint lists. And exploit the ability to raise and log trouble tickets from emails to your SharePoint lists. The tickets in SharePoint will inherit metadata information from the emails automatically (such as name, email address, phone number, address, problem description, attachments etc.)
Learn how to establish a full-fledged enterprise ticketing system using SharePoint.
Check out the potential of SharePoint based ticketing system for streamlining customer support service, Also know the essentials of SharePoint helpdesk system.
With the addition of PowerApps and Microsoft Flow into SharePoint, there is a lot that can be done to benefit each within an organization.
We are happy to announce that the recent release of Plumsail HelpDesk for Office 365 is marked by the update, which brings you the Modern…
IT Help Desk ticketing system runs on SharePoint & Office 365, with forms, workflows, portals, chatbot, optimizes staff efficiency, improves service levels